magikcook.com can help its customers as much as possible, and therefore has a liberal cancellation policy put in place.

If unfortunately you have to cancel an order, we advise you to do so within 24 hours of order placement.

If the order has been cancelled before it is shipped, we will refund the entire amount to the customers.

If the product is shipped and delivered to you, it will be eligible for replacement, only in cases where there are defects found with the product.

Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.

In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to the concerned manufacturer. Let us know & we’ll help you regarding the same If you think you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us at info@magikcook.com

mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost within 10 working days. Please make sure that the original product tag and packing is intact when you send us the product back.

• Any product that exhibits physical damage to the box or to the product;
• Any product that is returned without all original packaging and accessories, including the retail box, manuals, and all other items originally included with the product at the time of delivery;
• Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number;
• Any product from which the UPC (Universal Product Code) has been removed from its original packaging.